Read the National Digital Agenda 2022 - 2025

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A Digital Belize's Mission and Vision

Mission

To build trust in government services by providing reliable, inclusive, safe, and efficient digital solutions for citizens, businesses, and employees.

Vision

To create public value through simplifying procedures, improving service delivery, optimizing opportunities, and facilitating economic recovery through digitalization.

Three Strategic Goals

Transforming the way government operates

The digitalization of services will improve the efficiency and culture of the public service. Services will be secure and easy to access; creating a more transparent and open government. Government processes will also be developed based on the citizens’ needs and expectations

Developing a digital culture and society

The Government will promote innovation, build digital skills and generate job opportunities. This culture will enable collaboration and support business transformation for economic recovery.

Building the foundation for future digital transformation

Digital infrastructure will be improved to increase access for every Belizean and to support the delivery of services. Government’s technological capabilities will also widen with the introduction of new programs and platforms to be used across the system.

Pillars & Strategic Themes

Themes

  • Connectivity and Inclusive Access
  • Digital Infrastructure
  • Horizontal Platforms

Themes

  • E-Services and Digital Identity
  • Good Governance
  • Cybersecurity

Themes

  • Closing the Digital Skills Gap
  • Promoting Innovation
  • Facing Covid With Digitalization

Guiding Principles to Digital Transformation

The following core principles underpin the implementation of the Digital Agenda for the development of a digital government while ensuring alignment across Government:

 

OPEN ACCESS

Establish processes and systems open by default unless there is a compelling reason for them not to be. This principle provides drivers to promote collaborate, innovation, transparency, and accountability through open data.

CITIZEN - CENTRIC DESIGN

Develop services based on citizen and business needs and their own expectations regarding services’ content and access.

DIGITAL CULTURE

Develop a digital-oriented workplace culture by educating, empowering, and rewarding staff for using digital solutions and providing the training to make the most of digital solutions.

INTEGRATION

Offer seamless and coordinated services across Government through common platforms and solutions

INNOVATION

Continuous improvement of services that create new value for stakeholders.

EFFICIENCY

Strengthen value for money by reducing operating costs and increasing productivity.

DATA - DRIVEN

Generate public value through the use of data in planning, implementing, evaluating, and monitoring public policies

SECURITY

Drive adoption of standards, consent models, and safe and reliable tools to mitigate emerging cyber threats affecting critical infrastructures.

RESILIENCY

Strengthen capacities to support rapid response and recovery to shocks from unexpected events or crises in the digital world both at the institutional and private sector levels.

CLOSING GAPS

Design strategies to close the digital divide at different levels to create a more equitable society and a more efficient government.

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